Our Team

Our Team

  • Maddi -North Queensland
    Maddi -North Queensland

    Maddi is the Founder and Managing Director of i’ara and has been a senior consultant to Support Coordination and NDIS Housing Service Providers, for over 5 years. Maddi has built some of the largest Support Coordination networking groups in the country and developed the first-ever tenant matching technology for NDIS participants. She is the leading expert in Speaciliat Disability Accomodation in North Queensland.

    Maddi’s philosophy for GREAT Support Coordination is centred around impeccable client service experience. Receiving an NDIS Plan is a complex journey; a journey that is incredibly personal – and requires a caring and genuine helping hand.

  • Megan – Cairns, Tablelands & surrounds
    Megan – Cairns, Tablelands & surrounds

    Megan’s passion for helping people is her life’s mission. A true asset to the Cairns community, before joining the i’ara team, Megan worked for the Ronald McDonald House Charities assisting families from all over North Queensland.

    Megan’s vast knowledge in the disability and health sector, and her lived-in experience with her own family challenges; have equipped her with the perfect tools to provide high quality Support Coordination services.

  • Rachel – Cairns & surrounds
    Rachel – Cairns & surrounds

    Rachel is i’ara 2ic and Senior Support Coordinator. Rach was raised in Far North Queensland and is passionate about the Cairns community. She has extensive project management, marketing, communications and community engagement experience.

    Rachel has a compassionate nature and creating a good rapport with clients comes naturally to her. She is highly focused and results oriented, so YOUR GOALS are her goals too. Rachel will work closely with you to connect you with the right supports to meet your goals.

  • Rebecca – Townsville & surrounds
    Rebecca – Townsville & surrounds

    Rebecca’s caring and understanding nature sets her apart whilst being focused and committed to her clients receiving one on one attention. Having lived and worked in Townsville for over 15 years Rebecca has a background in allied health, community engagement, marketing and public relations.
    Rebecca works closely with NDIS participants to assist with all parts of their NDIS plans – from understanding how your plan works, to accessing assistive technology and housing. Rebecca provides Support Coordination services to the following locations: Townsville, Ingham, Ayr, Whitsundays Region, Charters Towers & surrounds.

  • John – Disability Housing Expert
    John – Disability Housing Expert

    John is our housing expert. He is a highly regarded disability housing specialist, with decades of experience and a strong track record of success in the planning and development of accommodation facilities for people living with disability.

    Prior to joining i’ara, John was the Director of Specialist Disability Accommodation (SDA) Stakeholder and Sector Engagement at the NDIA, where his tasks include working on the design and implementation of new SDA design standards, pricing policy review, stakeholder engagement and implementation of the SDA Innovation Plan. He has held senior level roles with a Community Housing association, a large NGO in the disability sector and an international facilities management company.

    With qualifications in asset management, project management, building and construction, John is our housing superstar!

  • Emma – Cairns & surrounds
    Emma – Cairns & surrounds

    Deciding to live in “paradise” over 20 years ago has been one of Emma’s best decisions she has made. There is a diverse group of people in the Cairns community and with years of experience in Adventure Tourism and Finance she has a great understanding of people’s needs. Emma’s invaluable life skills have enhanced her empathy and high standard of customer service.

    She is passionate about everyone living the best life they possibly can. Whatever your situation or goal she will work with you to achieve this.

  • Josh – Cairns & surrounds
    Josh – Cairns & surrounds

    A true community leader, Josh, has dedicated the last decade to supporting individuals and families in the Cairns community.

    Josh’s passion and work focus has been in the prevention and intervention of homelessness and indigenous deaths in custody.

    He has worked as a Case Manager and a Family Support Coordinator in intensive family support, youth, and early intervention programs.

    Josh is committed to supporting his clients to achieve social justice and a sense of belonging.

  • Kristy Sharkey
    Kristy Sharkey

    Kristy is passionate about Support Coordination in Townsville. She has lived experience supporting her own family with disability and finding ways to support others with their NDIS planning.

    Prior to joining i’ara Support Coordination, Kristy was the Operations Support Manager for a large organisation, where she was responsible for developing effective and engaging communications, delivering high quality solutions and contributing to stakeholder priorities with a sense of purpose. Her passion is to understand what people need and find a solution to meet it.

    Kristy’s background, along with her lived experience, has equipped her to support people to achieve the lifestyle they want and to understand how the NDIS can work for them.

  • Laurie Armstrong – Cairns & Surrounds
    Laurie Armstrong – Cairns & Surrounds

    Born and raised in Cairns Laurie has a background in training and development, along with 6 years working within dept. of employment and managing a NDIS employment program across the Cairns Region. Laurie spends a lot of time engaging within community and keeping up to date with NDIS changes and updates.

    Laurie is passionate about her role and working closely with all of our participants to reach their goals and live a meaningful life. With qualifications in Business, Marketing, Human Resources and Project management, Laurie will find the best solutions to fit your needs!

  • Ally – Cairns & Surrounds
    Ally – Cairns & Surrounds

    After 22 years as a business owner/hairdresser, Ally left her career in pursuit to have a bigger impact in the Cairns community. With a Certificate III in Individual Support under her belt, Ally joined the disability sector as a Master Support Worker, providing individualised support to people with disability in Cairns.

    As a Specialist Support Coordinator, Ally has extensive experience and knowledge in support for people with disability, and works closely with her clients to provide targeted solutions.

  • Elenoa Bolawaqatabu – Cairns and Surrounds
    Elenoa Bolawaqatabu – Cairns and Surrounds

    A proud Queensland born Fijian, Elenoa, or El for short, has been a part of the local Cairns community for over 11 years. El joined the i’ara team with a wealth of knowledge and experience in youth and family support services. Coupling her experience as a family liaison officer with the Department of Children, Youth Justice and Multicultural Affairs, El also dons the hat of fulltime carer for her own family.

    El joined the i’ara team to be able to utilise her extensive knowledge and passion to assist more people in our Cairns community.

  • Pru – Specialist Support Coordinator
    Pru – Specialist Support Coordinator

    After 15 years living and working across Australia, Pru and her family relocated to Cairns in 2016 in search of a calmer pace – paradise was certainly found in FNQ.

    Pru has spent many years working in government, corporate and not-for-profit sectors as an investigations officer, complex case manager and Specialist Support Coordinator.

    Pru is passionate about helping NDIS Participants achieve their goals and is especially adept at working with and for Participants in engaging stakeholders in the pursuit of positive outcomes.

    Also, as a parent of a young NDIS participant, Pru brings an unique personal perspective to her role and is a champion of supporting clients on their NDIS journeys.

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