About Us

About Us

Our highly trained & experienced Support Coordinators have deep networks in local community, are fully immersed in the NDIS ins-and-outs, and keep ahead of the details and changes.
We stand side by side with NDIS Participants through their NDIS journey.

We provide Support Coordination services across North Queensland from Mackay to the Torres Strait Islands.

We’re not just Support Coordinators,
we are your local NDIS experts.

”I was sitting next to my client in her living room and we were surrounded by a bunch of other people – support workers, OT, Physio etc; I turned to her and asked, ‘are you ok,’ and she smiled back and typed on her speech device, ‘I’ve never felt better.’ All of the people in that living room were there to help and committed to supporting this amazing woman in her journey to a better life. As I sat there, there was an overwhelming sense of calm, a peaceful moment of bliss and happiness. This feeling came from seeing how happy and secure my client felt, and how proud I was of our Support Coordination efforts in working to bring this village of people together to make a real change for the better.”

Maddi Wright, i’ara’s Founder and Managing Director.

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What makes us different from the rest?

Our team has rich networks and localized knowledge of culture and services. Through experience, we have streamlined expertise in specific support areas, like Hospital Discharges, Psychosocial Recovery Coaching, Aboriginal and Torres Strait Islander Family Support, and specialized support assisting people from culturally and linguistically diverse backgrounds.

Our team members come from customer service backgrounds, they are from diverse backgrounds and cultures, and they are local to their communities. As a result, we are relatable to our clients; we are highly trained and experienced in NDIS processes, and we have an incredible work ethic – we are here, we have time, we’re on your side.

What makes us different from the rest?

Our team has rich networks and localized knowledge of culture and services. Through experience, we have streamlined expertise in specific support areas, like Hospital Discharges, Psychosocial Recovery Coaching, Aboriginal and Torres Strait Islander Family Support, and specialized support assisting people from culturally and linguistically diverse backgrounds.

Our team members come from customer service backgrounds, they are from diverse backgrounds and cultures, and they are local to their communities. As a result, we are relatable to our clients; we are highly trained and experienced in NDIS processes, and we have an incredible work ethic – we are here, we have time, we’re on your side.

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Get in Touch

We’d love to hear from you.

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    Contact Us

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